UI/UX Design, Website Development, Website Maintenance, Custom Plugin Development
Perbadanan Stadium Johor (PSJ) stands as a testament to the vibrant spirit of sports and entertainment in the southern region of Malaysia. Nestled in the heart of Johor Bahru, this iconic venue serves as a hub for thrilling events, from electrifying football matches to captivating concerts and cultural extravaganzas.
With its state-of-the-art facilities and a rich history of hosting memorable experiences, Perbadanan Stadium Johor has emerged as a cornerstone of community engagement and leisure pursuits.
PSJ currently depends on manual methods for the booking process, requiring customers to engage in traditional, non-digital means for making reservations.
SOLUTION #1
Perbadanan Stadium Johor is embarking on a comprehensive digital transformation of its booking processes. By implementing user-friendly online platforms, customers can effortlessly reserve facilities from the comfort of their homes, eliminating the need for physical visits and streamlining the entire booking experience for enhanced convenience and efficiency.
Moreover, we seized the opportunity to optimize the platform for mobile responsiveness. By prioritizing the needs and expectations of mobile users, we ensured seamless accessibility and functionality across various devices. This strategic decision not only enhances user experience but also underscores our commitment to adaptability and innovation in meeting the dynamic demands of our audience.
Customers often face difficulties in obtaining essential details such as booking dates, times, and receipts, resulting in potential scheduling conflicts.
SOLUTION #2
Addressing the challenge of information discrepancies, PSJ is implementing a robust communication strategy. Through automated confirmation emails, customers will receive timely updates regarding their bookings, ensuring they have all necessary details at their fingertips, thus reducing confusion and minimizing the risk of scheduling conflicts.
In addition, we successfully transitioned from manual processes to comprehensive digitalization, effectively automating every aspect of information dissemination. This includes timely notifications to customers regarding booking dates and times, along with the seamless delivery of digital invoices directly to their email inbox, alleviating concerns about misplacing physical copies.
PSJ struggles with low usage rates for certain facilities due to insufficient attention and promotion, failing to fully capitalize on these assets.
SOLUTION #3
To revitalize underutilized amenities, Perbadanan Stadium Johor is launching targeted promotional campaigns. Through social media, community outreach initiatives, and special offers, PSJ aims to raise awareness and generate interest in these facilities, encouraging greater usage and maximizing their potential to serve the diverse needs of the community effectively.
Furthermore, we've consolidated all facilities managed by PSJ onto a single platform, simplifying the selection process for customers. Now, patrons can easily browse through various amenities across different venues without the need for additional searches, enhancing visibility and accessibility for all PSJ venues among our clientele.
